WriteFlow Help
Index

# Troubleshoot - Resolve black fullscreen problem

Under certain circumstances, the Writeflow fullscreen feature will not work, you'll just see a black screen.

The reason for this behaviour is a bug for MacBook Pro (15-inch, Mid 2010) and MacBook Pro (17-inch, Mid 2010). You'll find the bugfix on this Apple Support page.

http://support.apple.com/kb/TS3311

Please follow the following instruction:

1. Follow this link: http://support.apple.com/kb/TS3311
2. Follow the instruction from on the site and install the necessary update.
3. Try fullscreen in WriteFlow again.
4. Please contact us if your troubles do not vanish.